WorkKeys Workplace Docs Practice Test 2

Terms of Lease

Rent:

A rent payment of $1000 is due on the first of each month by close of business, with the first payment being due on _______________.

A fine of $75 will apply for everyday rent is overdue.

Rent being late by 10 days OR rent being late at least 7 days for three consecutive months may result in the eviction of the tenant from the premises.

Duration:

This lease and all its provisions are in effect for one full year, starting on ______________ and terminating on ______________.  If tenant chooses to terminate the lease prematurely, the tenant agrees to pay a $2000 breach of contract fee as well as a $120 administrative fee.

If tenant wishes to end the lease at the end of the agreed term, tenant is responsible for providing a 60-day notice to Sunset Peaks Apartment.

If tenant fails to give such advance notice, tenant will be fined $20 for each day less the 60 days tenant fails to give notice.

If no notice is received by Sunset Peaks Apartments by expiration of the initial lease term, tenant is responsible for a rent payment of $1200 each month on the first of each month thereafter until a new lease is signed and in effect.

If at any time the tenant wishes to move off of the premises, they are bound by the same provisions of lease termination as outlined in the previous paragraph.

Sunset Peaks Apartments reserves the rights to terminate the lease at any time for any reason.  In such a situation, if the tenant has not broken the terms of the lease, the tenant will be given at least a 30-day notice of the termination of the lease.

If the tenant is found to be in violation of any of the terms outlined in this lease, Sunset Peaks Apartment reserves the right to evict the tenant.

In the case of such an eviction, the tenant will be given three days to evacuate the premises.  If tenant has not cleared out of the premises at that time, local authorities may be contacted.

You are a leasing agent that works for Sunset Peaks Apartment.  There is a tenant whose initial lease ended on May 31.  They did not give notice of their intent to move out and have remained in the apartment since.

They have not signed a new lease.  It is now July 5.  They have stopped by the office to pay their rent.  How much do you need to charge them?

Terms of Lease

Rent:

A rent payment of $1000 is due on the first of each month by close of business, with the first payment being due on _______________.

A fine of $75 will apply for everyday rent is overdue.

Rent being late by 10 days OR rent being late at least 7 days for three consecutive months may result in the eviction of the tenant from the premises.

Duration:

This lease and all its provisions are in effect for one full year, starting on ______________ and terminating on ______________.  If tenant chooses to terminate the lease prematurely, the tenant agrees to pay a $2000 breach of contract fee as well as a $120 administrative fee.

If tenant wishes to end the lease at the end of the agreed term, tenant is responsible for providing a 60-day notice to Sunset Peaks Apartment.

If tenant fails to give such advance notice, tenant will be fined $20 for each day less the 60 days tenant fails to give notice.

If no notice is received by Sunset Peaks Apartments by expiration of the initial lease term, tenant is responsible for a rent payment of $1200 each month on the first of each month thereafter until a new lease is signed and in effect.

If at any time the tenant wishes to move off of the premises, they are bound by the same provisions of lease termination as outlined in the previous paragraph.

Sunset Peaks Apartments reserves the rights to terminate the lease at any time for any reason.  In such a situation, if the tenant has not broken the terms of the lease, the tenant will be given at least a 30-day notice of the termination of the lease.

If the tenant is found to be in violation of any of the terms outlined in this lease, Sunset Peaks Apartment reserves the right to evict the tenant.

In the case of such an eviction, the tenant will be given three days to evacuate the premises.  If tenant has not cleared out of the premises at that time, local authorities may be contacted.

Imagine you are working at the leasing office at Sunset Peaks Apartments.  A tenant comes to you and lets you know that he would like to end his lease one month early because he is having difficulty affording the rent.

What could you tell him?

Terms of Lease

Rent:

A rent payment of $1000 is due on the first of each month by close of business, with the first payment being due on _______________.

A fine of $75 will apply for everyday rent is overdue.

Rent being late by 10 days OR rent being late at least 7 days for three consecutive months may result in the eviction of the tenant from the premises.

Duration:

This lease and all its provisions are in effect for one full year, starting on ______________ and terminating on ______________.  If tenant chooses to terminate the lease prematurely, the tenant agrees to pay a $2000 breach of contract fee as well as a $120 administrative fee.

If tenant wishes to end the lease at the end of the agreed term, tenant is responsible for providing a 60-day notice to Sunset Peaks Apartment.

If tenant fails to give such advance notice, tenant will be fined $20 for each day less the 60 days tenant fails to give notice.

If no notice is received by Sunset Peaks Apartments by expiration of the initial lease term, tenant is responsible for a rent payment of $1200 each month on the first of each month thereafter until a new lease is signed and in effect.

If at any time the tenant wishes to move off of the premises, they are bound by the same provisions of lease termination as outlined in the previous paragraph.

Sunset Peaks Apartments reserves the rights to terminate the lease at any time for any reason.  In such a situation, if the tenant has not broken the terms of the lease, the tenant will be given at least a 30-day notice of the termination of the lease.

If the tenant is found to be in violation of any of the terms outlined in this lease, Sunset Peaks Apartment reserves the right to evict the tenant.

In the case of such an eviction, the tenant will be given three days to evacuate the premises.  If tenant has not cleared out of the premises at that time, local authorities may be contacted.

What does the word provisions mean as used in the document?

End of Day Cleaning Procedure:

All indoor dog kennels and enclosures must be cleaned prior to the end of each shift to ensure sanitary conditions for all guests.  Please follow the procedure below:

1. Relocate all dogs to an outside enclosure.  In case of severe weather conditions, use the gate to keep all dogs under the awning.
2. Take all beds, toys, etc. from the floor and place them in lockers.  Take care to make sure items are placed in the numbered locker that matches the kennel they belong to. Place water and food dishes in dishwasher.  Dishwasher should be run once a day at the end of second shift.
3. Thoroughly hose down all kennel floors.
4. Use the mop and disinfectant solution on all kennel floors, then rinse with hose.  Scrub brushes are available for messes that are not easily removed by the mop.
5. Replace belongings in kennels.  Put out fresh food and water bowls.
6. Bring dogs back inside to kennels.
7. Sign off on cleaning log.  Make sure to record the date and time.

**Remember that dogs in the flagged kennels must stay away from other dogs.  Place them in the gated individual outdoor kennels.

**If any equipment damages are found while you are cleaning, make sure to note them in the “damages” log.  If any safety concerns are found, report them to the manager ASAP.

According to the procedure, if it is snowing outside, where should you put the dogs while cleaning?

End of Day Cleaning Procedure:

All indoor dog kennels and enclosures must be cleaned prior to the end of each shift to ensure sanitary conditions for all guests.  Please follow the procedure below:

1. Relocate all dogs to an outside enclosure.  In case of severe weather conditions, use the gate to keep all dogs under the awning.
2. Take all beds, toys, etc. from the floor and place them in lockers.  Take care to make sure items are placed in the numbered locker that matches the kennel they belong to. Place water and food dishes in dishwasher.  Dishwasher should be run once a day at the end of second shift.
3. Thoroughly hose down all kennel floors.
4. Use the mop and disinfectant solution on all kennel floors, then rinse with hose.  Scrub brushes are available for messes that are not easily removed by the mop.
5. Replace belongings in kennels.  Put out fresh food and water bowls.
6. Bring dogs back inside to kennels.
7. Sign off on cleaning log.  Make sure to record the date and time.

**Remember that dogs in the flagged kennels must stay away from other dogs.  Place them in the gated individual outdoor kennels.

**If any equipment damages are found while you are cleaning, make sure to note them in the “damages” log.  If any safety concerns are found, report them to the manager ASAP.

According to the procedure, when should you run the dishwasher?

ATTENTION WAREHOUSE EMPLOYEES:  Due to the increased demand for the holiday season, we will be expecting an extra shipment of holiday decorations today.

The extra truck is due to arrive at 11:00 AM.  Please sort the decorations using the guidelines below:

1. Outdoor decorations: shelves 1-3
2. Indoor lights: shelves 4-5
3. Ornaments: Bins 7-17 on shelf 6
4. Holiday dishes: Shelves 18-20

Please alert management when all items have been sorted.

After all items are sorted, where might you find a Christmas-themed wine glass?

ATTENTION WAREHOUSE EMPLOYEES:  Due to the increased demand for the holiday season, we will be expecting an extra shipment of holiday decorations today.

The extra truck is due to arrive at 11:00 AM.  Please sort the decorations using the guidelines below:

1. Outdoor decorations: shelves 1-3
2. Indoor lights: shelves 4-5
3. Ornaments: Bins 7-17 on shelf 6
4. Holiday dishes: Shelves 18-20

Please alert management when all items have been sorted.

What is happening at 11:00 AM for the warehouse employees?

AGREEMENT: Between Guest and Oakridge Hotels

• Guest agrees to pay fee of $105 per night.  Check in is available starting at 3:00 PM.  Guests must check out at 11:00 AM.  Guests may request a late check-out time of 12 noon for an additional $50 fee.  If guests check out after 11 AM but before 12 noon without requesting late check out time, they will be charged a fee of $60.  If a guest is not completely cleared from the room by 12 noon, they will be charged for an additional night.
• Guest agrees that a $100 hold will be placed on funds on their credit/debit card.  This hold is to act as a deposit in case of damages done to the room by guest.  Hold will be cleared within 48 hours of check out should no damages be found.
• An inventory is done of all furniture and room supplies before and after each guest.  If items are found to be missing after guests’ stay, they will be charged according to the purchase price of a new like item.  Guest may request to view this inventory before check in and after check out.
• Quiet time is from 10:00 PM to 8:00 AM.  If guest is found to be making excessive noise within these hours, they may be asked to leave.  No refunds will be given in these circumstances.
• Under no circumstances are pets allowed in the hotel rooms.  If a pet is found to be in a room, or if evidence of a pet being there is present, the guest will be charged a $120 pet fee.

You are working at the front desk of Oakridge hotels.  A previous guest is asking why they see both an $105 charge and a $100 charge from their one night stay at the hotel.

What should you tell them is the reason for this charge?

AGREEMENT: Between Guest and Oakridge Hotels

• Guest agrees to pay fee of $105 per night.  Check in is available starting at 3:00 PM.  Guests must check out at 11:00 AM.  Guests may request a late check-out time of 12 noon for an additional $50 fee.  If guests check out after 11 AM but before 12 noon without requesting late check out time, they will be charged a fee of $60.  If a guest is not completely cleared from the room by 12 noon, they will be charged for an additional night.
• Guest agrees that a $100 hold will be placed on funds on their credit/debit card.  This hold is to act as a deposit in case of damages done to the room by guest.  Hold will be cleared within 48 hours of check out should no damages be found.
• An inventory is done of all furniture and room supplies before and after each guest.  If items are found to be missing after guests’ stay, they will be charged according to the purchase price of a new like item.  Guest may request to view this inventory before check in and after check out.
• Quiet time is from 10:00 PM to 8:00 AM.  If guest is found to be making excessive noise within these hours, they may be asked to leave.  No refunds will be given in these circumstances.
• Under no circumstances are pets allowed in the hotel rooms.  If a pet is found to be in a room, or if evidence of a pet being there is present, the guest will be charged a $120 pet fee.

If you work in housekeeping for Oakridge Hotel, what things may you be asked to look out for when cleaning rooms?

AGREEMENT: Between Guest and Oakridge Hotels

• Guest agrees to pay fee of $105 per night.  Check in is available starting at 3:00 PM.  Guests must check out at 11:00 AM.  Guests may request a late check-out time of 12 noon for an additional $50 fee.  If guests check out after 11 AM but before 12 noon without requesting late check out time, they will be charged a fee of $60.  If a guest is not completely cleared from the room by 12 noon, they will be charged for an additional night.
• Guest agrees that a $100 hold will be placed on funds on their credit/debit card.  This hold is to act as a deposit in case of damages done to the room by guest.  Hold will be cleared within 48 hours of check out should no damages be found.
• An inventory is done of all furniture and room supplies before and after each guest.  If items are found to be missing after guests’ stay, they will be charged according to the purchase price of a new like item.  Guest may request to view this inventory before check in and after check out.
• Quiet time is from 10:00 PM to 8:00 AM.  If guest is found to be making excessive noise within these hours, they may be asked to leave.  No refunds will be given in these circumstances.
• Under no circumstances are pets allowed in the hotel rooms.  If a pet is found to be in a room, or if evidence of a pet being there is present, the guest will be charged a $120 pet fee.

A customer would like to pay for his room in cash.  What should you tell this customer?